Velantro Carrier Platform – Comprehensive Feature List
Empower your business with our carrier-grade platform designed for entrepreneurs, VoIP resellers, and businesses. Offering 100+ features, redundant infrastructure, and powerful automation capabilities.
Enterprise-Grade Infrastructure Built for Voice
Our state-of-the-art data centers are specifically optimized for voice and media traffic, ensuring crystal-clear communications and minimal latency for all your telecom services.
We maintain direct peering relationships with major carriers worldwide, providing superior call quality and reliability through dedicated interconnects and optimized routing paths.
- Redundant infrastructure across multiple geographic locations
- Direct carrier interconnects for optimal voice quality
- 24/7 infrastructure monitoring and maintenance
- Automated failover and disaster recovery systems
Integrated CRM Platform
Our platform includes a powerful yet lightweight CRM system designed specifically for sales teams and service businesses. This integrated solution allows you to sell complete lead management capabilities to your clients. The lightweight CRM is ideal for lead and contact management, providing essential tools without the complexity of enterprise systems.
- Embeddable lead capture forms for client websites
- Automated lead routing and notification system
- Sales pipeline visualization and management
- Integration with email, SMS, and voice communications
- White-labeled client portal for lead management
- Complete contact history with communication logs
Mobile-First Business Communications
Empower your clients with a truly mobile-first business phone system that works seamlessly across all devices. Our platform enables users to make and receive calls, manage contacts, and access all communication features from anywhere.
- Native iOS and Android mobile applications
- Seamless call handoff between devices
- Push notifications for calls and messages
- Mobile QR code provisioning for quick setup
- Responsive web interface for any device
- Desktop applications for Windows and Mac
Universal IP Phone Compatibility
Our platform supports all standard SIP-compatible IP phones from leading manufacturers, giving you complete flexibility in hardware choices. Whether your clients prefer basic desk phones or advanced touchscreen models, our system provides seamless integration and auto-provisioning capabilities.
Hardware Resale Opportunity: Generate immediate upfront revenue by selling IP phones to your clients at competitive margins. Our platform allows you to purchase phones at wholesale prices and mark them up for profit while still offering your clients better pricing than retail channels.
- Support for all major IP phone manufacturers (Yealink, Polycom, Cisco, Grandstream, and more)
- Zero-touch provisioning for rapid deployment
- Centralized phone configuration management
- Firmware update management
- Custom phone template support
- Hardware resale opportunities with 20-40% profit margins
Comprehensive Platform Features
Our platform offers over 100 features designed specifically for telecom entrepreneurs, VoIP resellers, and managed service providers. Here's a breakdown of the key capabilities that will help you build and scale your cloud communications business.
Lightweight CRM System
A complete customer relationship management system that integrates seamlessly with all communication channels.
- Built-in CRM for lead and customer management
- Embeddable forms for lead capture
- Sales pipeline with customizable stages
- Automated lead distribution
- Email marketing integration
- White-label client portal
Scheduling & Appointment Booking
Calendly-like scheduling functionality that integrates with your clients' business workflows.
- Customizable scheduling links
- Automated appointment reminders
- Calendar system integration
- Time zone intelligent scheduling
- Group scheduling options
Developer-Friendly Sign-Up & API
Comprehensive API access for custom integrations and automated workflows.
- Customizable Sign-Up API
- Seamless API Access
- Webhooks & Event Notifications
- SSO (Single Sign-On) Support
- White-Label Control Panel
Redundant & Self-Healing Cloud Infrastructure
Enterprise-grade infrastructure designed for 99.999% uptime and automatic recovery.
- Multi-Datacenter Redundancy
- Self-Healing Architecture
- Load Balancing & Failover Support
- High-Availability (HA) Clusters
- Enterprise-Grade Security
SIP & VoIP Infrastructure
Carrier-grade VoIP infrastructure with advanced routing and security features.
- Fully Redundant SIP Servers
- Automatic SIP Trunk Provisioning
- Dynamic Codec Selection
- SIP NAT Traversal
- TLS & SRTP Encryption
- Multiple SIP Registration Support
Velantro Platform Features
Core platform capabilities that power your telecom business offerings.
- Multi-Tenant Business Phone System
- Lightweight CRM for Sales Automation
- Custom Telephony Integrations
- Auto-Attendant / IVR System
- Call Queues & ACD
- Time-Based & Location-Based Call Routing
Number Porting & DID Management
Comprehensive tools for managing phone numbers and porting from other carriers.
- Automated Number Porting (LNP)
- Instant DID Provisioning
- Toll-Free & Local Number Support
- Customizable E911 Integration
- Call Blocking & Spam Filtering
SMS & Bulk SMS Features
Advanced messaging capabilities for marketing and customer engagement that create new revenue streams for your business.
- 2-Way SMS Support with automated response workflows
- Bulk SMS Campaigns with scheduling and targeting
- MMS Support for rich media messaging
- White-labeled SMS marketing platform for resale
- Contact list management with segmentation
- Detailed analytics and conversion tracking
- High-margin reseller opportunities with tiered pricing
- Compliance management for TCPA and other regulations
Automatic VoIP Application Provisioning
Zero-touch deployment for mobile and desktop applications.
- Instant iOS & Android App Deployment
- Windows & Mac VoIP App Support
- Zero-Touch Configuration
- Push Notifications for Calls & Messages
- WebRTC Integration
Self-Administration & User Management
Comprehensive tools for managing users, roles, and permissions.
- Full User Account Control
- Role-Based Access Control (RBAC)
- Usage Reporting & Analytics
- Custom Branding & White-Label Support
- Custom Web Portals
Integrated Billing & Stripe Auto-Provisioning
Automated billing and payment processing with Stripe integration.
- Seamless Stripe Integration
- Auto-Provisioning for Stripe Billing
- Recurring Subscription Management
- Invoice Generation & Email Reminders
- Multiple Payment Methods
Single Server or Cluster Support
Flexible deployment options to match your business scale and requirements.
- Flexible Deployment Options
- Clustered Failover Support
- Multi-Region Deployments
- Load-Balanced Architecture
Advanced Security & Compliance
Enterprise-grade security features to protect your clients' communications.
- End-to-End Encryption (TLS/SRTP)
- DDoS Protection & Firewall Rules
- HIPAA & GDPR Compliance
- AI-Powered Fraud Detection
- Multi-Factor Authentication (MFA)
AI Chatbot Integration
Intelligent automation for customer service and support workflows.
- Ready-made integration with Google Dialogflow ES enables you to monetize AI-powered customer service solutions through voice and SMS channels.
- Custom chatbot development and training
- Multi-channel bot deployment
- Human handoff capabilities
- Analytics and performance tracking
SMS Integration Platform
Advanced SMS capabilities for marketing and customer engagement.
- Offer powerful SMS integration capabilities that allow businesses to connect their systems with AI-driven marketing and communication workflows.
- Two-way SMS conversations
- Automated response systems
- Campaign management tools
- Delivery and engagement analytics
AI-Powered Solutions
Cutting-edge AI capabilities for advanced communications.
- Leverage artificial intelligence to provide smart automation, intelligent routing, and advanced analytics for your clients' communication needs.
- Sentiment analysis for calls
- Predictive customer insights
- Automated call summarization
- Voice biometrics for authentication
Call Center Features
Comprehensive call center capabilities for businesses of all sizes.
- Offer comprehensive call center solutions with advanced queuing, monitoring, and reporting capabilities for businesses of all sizes.
- Real-time agent monitoring
- Call recording and quality management
- Advanced queue management
- Comprehensive reporting and analytics
- Customizable dashboards
Universal IP Phone Support
Support for all standard SIP-compatible desk phones and hardware.
- Compatible with all major IP phone manufacturers
- Zero-touch provisioning system
- Centralized configuration management
- Automatic firmware updates
- Custom phone templates
- Hardware resale opportunities
Advanced Billing System
Comprehensive billing platform with Stripe integration for automated payments.
- Complete billing management dashboard
- Automated recurring billing
- Usage-based billing options
- Custom pricing plans and packages
- Detailed revenue reporting
- Multi-currency support
- Tax calculation and management
Scheduling & Appointment Booking
Offer your clients the ability to capture, track, and convert leads with customizable scheduling links similar to Calendly, making appointment booking seamless and professional. Resellers can provide a complete Calendly-like service for lead and appointment capture to their users, creating additional value and revenue streams. The system includes form designers so your clients can customize integratable forms with their color themes, integrated with Velantro's powerful white-label calendar system for extra value.
- Customizable scheduling links for appointment booking
- Business hours management with timezone support
- Automated appointment reminders
- Calendar system integration
- Time zone intelligent scheduling
- Customizable form designer with branding options
- Group scheduling options
Call Solutions for All Business Sizes
Transform call center operations of any size with our advanced cloud-based contact center platform. Built for scalability and efficiency, our solution empowers businesses from small startups to large enterprises to deliver exceptional customer experiences without the complexity and cost of traditional call center systems.
- Advanced Call Queuing with Skills-based Routing
- Real-time Agent Monitoring & Analytics
- Intelligent IVR with Custom Call Flows
- Comprehensive Supervisor Dashboard
- Call Recording & Quality Management
- Advanced Queue Management & Callbacks
- Customizable Reporting & Analytics
- Seamless CRM Integration
Integrated Billing & Revenue Management
Our platform includes a comprehensive billing system with seamless Stripe integration, allowing you to automate all aspects of customer billing and payment processing. This powerful system enables you to create custom pricing plans, manage recurring subscriptions, and track revenue with detailed analytics.
- Complete Stripe integration with automatic provisioning
- Automated recurring billing with customizable cycles
- Usage-based billing options for pay-as-you-go services
- Customizable pricing plans and service packages
- Automated invoice generation and delivery
- Comprehensive revenue reporting and analytics
- Multi-currency support for global businesses
- Seamless integration with specialized tax providers (Avalara, Vertex, TaxJar) to handle complex telecom taxation requirements across multiple jurisdictions
Advanced Bulk SMS Marketing Platform
Empower your clients with a powerful SMS marketing platform that goes far beyond what traditional VoIP providers offer. Our comprehensive SMS solution enables you to create a new revenue stream by offering high-margin SMS marketing services to your clients.
Unlike basic SMS capabilities from typical VoIP providers, our platform includes advanced campaign management, audience segmentation, and detailed analytics that allow your clients to execute sophisticated marketing strategies and drive measurable results.
- White-labeled SMS marketing platform for resale
- Campaign management with scheduling and automation
